Our experience

Capita has its roots in the public sector. The values and standards of the public sector guide our culture and how we work. Over the last 30 years, we have worked closely with public sector organisations, including the NHS.

Capita has worked with 95% of NHS organisations, from the very top of NHS England through to specific commissioners. We have worked in all disciplines, including mental health, specialised commissioning and learning disabilities. Our services have included healthcare procurement and provider management, business intelligence and commissioning planning, service redesign, organisational redesign, and communications and patient engagement.

Our services in health include:

  • managing the payroll for all NHS dentists
  • running the finance platforms used by the majority of NHS organisations
  • running the communications system used by almost every NHS ambulance service
  • running one of the most widely used clinical triage systems in the world.