Clinical coding, data quality and financial assurance
We are the largest private provider of healthcare
clinical coding and data quality services in the UK
Through integrated programmes of analysis, audit and
advisory services we help healthcare providers and commissioners
ensure that data and payments reflect the patient care delivered.
We have unrivalled experience of working with national bodies,
local healthcare providers and commissioners to improve the quality
of healthcare information for its many uses including payment, RTT
monitoring, and mortality indicators.
Through our work managing the PbR assurance framework on
behalf of the Audit Commission, Department of Health and Monitor,
we delivered over 1,500 audits, assessing over 200,000 patient
records amounting to £350m of payments.
We also provide clinical coding services and support to help
providers get their data right first time. Our clients come from
all sectors of the health services in all four UK NHS health
economies. We work with commissioners, acute trusts, mental health
and community providers, as well with all aspects of the
independent and private sector, covering both NHS and private
We provide scalable services to suit an organisation's
budget and business need, from one off projects through to
integrated data quality improvement services incorporating
analysis, audit and advisory services.
Our services cover:
- Analysis of
cost and payment data - focusing on data quality,
payment accuracy, and the impact of service delivery on costs and
Audit and assurance of payment data - clinical
coding, outpatient data items and procedures, A&E, critical
care, maternity and other data sets.
- Improvement of
cost information - using learning from across the
NHS to help trusts increase the accuracy of their cost
coding - coding services and support to enable
providers, reviews and training to improve the accuracy of coded
information and the source documentation it is based on.
- Advisory and
consultancy services - reviewing processes,
working with clinicians and supporting managers implement real and
- All our services are supported ISO 27001, IGT level 3, NHS.NET
and N3 connectivity to ensure all patient level information is
treated securely and appropriately.
We work with commissioners
health and community providers, as well with all aspects of
the independent and
private sector, covering both NHS and private healthcare.
"Working with Capita has improved our coding which in turn means
our data quality is much higher. Our coding error rate is less than
4 per cent, which compares favourably with the NHS average of
between 7 and 9 per cent."
Martin Rennison, Director of NHS Business,