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Managing CHC invoicing is an expensive and time consuming activity for commissioners. Multiple invoices create labour-intensive checks and manual payment processes. 

Poor patient data quality means incorrect payments and a high volume of disputes.

We have turned the traditional invoice-payment approach on its head and created a radical solution that delivers: 

  • Immediate and significant cost savings
  • Improved service management and planning
  • Better patient data quality
  • Faster payments to care homes
  • More robust and efficient financial processes and management
  • Additional staff capacity
  • Increased transparency and accountability between CHC providers and CCGs

CHC Invoicing is an easy to use, online system that automatically reconciles care home invoices against the CHC patient records.

Care homes no longer send invoices to the CCG. Instead, they view on-line proforma invoices which are automatically generated from the patient care plans held by the CCG. Each care home invoice is itemised to show what care was provided, to which patients, and the amount due from the CCG.

Care homes can then agree to each itemised patient invoice or raise a dispute. Agreed invoices are automatically sent for batch payment via Shared Business Services while disputed invoices are flagged to the CCG for immediate resolution.

Read more here.

The first two care homes that implemented the system generated savings of around £100,000 each."- CHC Project Manager 

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