NHS membership services

We are the most experienced NHS membership provider, delivering database, recruitment, engagement and consultancy services to over 70 NHS Trusts and managing the records of approximately 700,000 members.  

As a thought leader in NHS membership strategy, we're frequently asked to present at membership events, including membership development sessions with the board of directors and governors.  

We have a range of services such as face-to-face, electronic and paper communications to help you:

  • Increase membership
  • Recruit new members with specific demographic profiles
  • Manage membership databases
  • Re-engage members that have moved within the area
  • Send regular communications and updates to members
  • Run member communication events

'The team at Capita have been professional and adaptable from the moment we commissioned them to build our Membership Database. The support they have given us during the early stages of development, and that they are continuing to give us as we progress our membership recruitment has been excellent. We found that no job was too big or too small. We look forward to continuing to work with them in the future.'

Trust Secretary,
Hull and East Yorkshire Hospitals NHS Trust