Quality and conformance

In today's global marketplace our customers demand that we have reliable and consistent systems in place to ensure that the products and services we supply meet or exceed their requirements.

We operate a mature Quality Management System. This is soundly based on internationally recognised and accredited quality management system registrations including: ISO9001:2008 - Quality management systems and the TickIT software compliance scheme, and ISO/IEC 27001:2005 for Information technology - Information security management system.

Benefits include:

  • Consistent and reliable processes
  • Training and development of staff
  • Reducing costs (internally and externally) due to elimination of waste and continual improvement to processes
  • Effective identification and management of risks and hazards.

 

Both certifications are externally audited by a UKAS accredited registration body to ensure compliance, as well as continuous review and improvement of our processes. Together, these registrations provide assurance across our whole range of product and services. 

Contractual governance schemes across the clinical, operations and product development landscape:

  • IGSoC - NHS  (Connecting for Health) - IT N3 Network
  • N3 Aggregator status
  • Information Standard Certified Member (Health & Social Care)
  • NPFS - Security - Authority to Connect (AtC)
  • URAC compliance programme - Accredited Health content provider
  • Citrix partner  - solution advisor (Silver award)
  • Vmware partner network - Enterprise partner

 

Data Protection

Data protection is important to us. Please see the policies section to the right for our data policy.

microsoft  citrix  vmware  hp  mcafee 

evault  n3  ISOQAR  ISO9001  prince2 

ITIL     Information Standard Member  nhs connecting for health 

ISO 9001:2008  ISO 27001:2005   URAC Final

Fast facts

  • URAC accredited
  • ISO 9001:2008 accredited
  • ISO/IEC 27001:2005 accredited
  • TickIT accredited
  • N3 Aggregator status
  • IGSoC accredited
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