Surveys and research

Capita's Survey and research business was established in 1991 and is one of the largest providers of survey services in the UK, undertaking employee and stakeholder research (e.g. patient, student, customers) using a range of different methods and tools.

Our successful multi-mode approach includes: postal, web, CATI, focus groups, 'Ask the audience', SMS, sound-bites and discovery interviews.

Capita's Survey and research business is a Care Quality Commission (CQC) approved national contractor and provides survey services for both the National NHS Patient and Staff Survey programmes.

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